Now we have enabled a helpline powered by SMSGupShup which makes responding to your help requests on SMS very easy. ( we know it costs you a bit)

Further we have strengthened the helpline with 5 numbers.

Now your SMS to 567678 with mumapp prefix is directed to our email. We can send a chat line from our instant messanger to your mobile number and you have the message including your password if we are satisfied.
College losing password / unable to login

1. If your password is lost or you are unable to login using your password :
   1. send sms to 567678 as follows ''mumapp {state your difficulty}'' ( the message should not have quotation mark. Please note this costs Rs 3 for every SMS.)

   2. If you dont get an answer within 2 hours, Call our helpline:
      * 020-41042077 Swapnil Barai
      * 9967387695 Rathod Hansraj
      * 9867228120 Varun Seth
      * 9869065015 Akshata
      * 9930971638 Urvish

   Roll no already registered with the system

2. If you are a student and while registering you get '''Roll no already registered with the system, Please contact education department for further assistance.''' :
   1. send sms to 567678 as follows '''mumapp my roll no is already registered''' (Quotation mark not apsrt of the message. Please note this costs Rs 3 for every SMS.)

   2. Send scanned image of your hall ticket to mahadnyaan@gmail.com
   3. If you don't get a callback/email in 2 hours, call our help line
      1. 020-41042077 Swapnil Barai

      2. 9967387695 Rathod Hansraj
      3. 9867228120 Varun Seth
      4. 9869065015 Akshata
      5. 9930971638 Urvish

   for all your difficulties , after attempting all the above: please contact office of Deputy director, Education, Churniroad Mumbai